Skills & Expertise
- Process improvement
- Data base management and system administration
- Customer service
- Internal communications
- Office management
- Reporting and data analysis
- Team leadership and engagement
- Change management
- Marketing and brand management
Sally-Anne Thomas
Operations Manager
As head of the firm’s operations, overseeing the day-to-day management of the firm including IT, marketing, premises, systems and processes, Sally-Anne is a key member of the Holman Hodge leadership team.
She is passionate about building strong relationships and delivering outstanding customer service – always maintaining the high standards that underscore the Holman Hodge brand in everything we do.
Her keen attention to detail and ability to swiftly grasp complex issues has equipped her to manage the firm’s systems and processes with finesse, lifting current and new systems to their maximum potential, ensuring information is readily accessible, reliable and timely, and applying her skills and experience to help support business decisions and processes.
Sally-Anne is committed to aligning operational objectives with the firm strategy to achieve greater efficiency and value add to the services provided to clients.